Contacting the Emergency Rental Assistance Program For inquiries regarding rental assistance cases connect with a representative by calling or texting 720-356-0174 or 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. Since 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. A Physical Address needs to be listed on the W-9 form. Payment is paid directly to the provider. For the second year in a row, we made the List! We take great pride in the work we do. Please click the Refresh button. This one-time short-term temporary program kept people housed and allowed landlords to catch up on their mortgages. Neighborly Software Tops the Charts on Inc. 5000! The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Password Assistance This section is created to assist with password issues. Login. Analytical cookies are used to understand how visitors interact with the website. Forgot / Reset Password. To proceed, please enter the word DELETE in all caps below. Neighborly Software currently has 81 Neighbors (clients) utilizing our software for the first round of ERA funding, including the two largest State programs. Skip Sidebar Navigation The cookie is used to store the user consent for the cookies in the category "Other. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselor in your area, review the HUD website or call HUDs interactive voice system(800) 569-4287. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. ", "Neighborly Software is incredible; their support team goes above and beyond and the solution has significantly improved our program efficiency, increased our productivity and enabled us to deliver critical program dollars to our community in a timely manner.". State, provincial, and local laws may impact the 375+ organizations rely on Neighborly Software to deliver results for their communities. Services performed by independently owned and operated franchises. The funds are not to cover damages or move out fees. All rights reserved. The Emergency Rental Assistance Program was funded through two federal bills (H.R. State, provincial, and local laws may impact the services this independently owned and operated franchise location may perform at this time. If they still will not participate you will have documentation that you did your part to receive assistance. You should also remember to sign out of the registered site and to close your browser window when you have finished your work. Let your lender know that you have applied for this program and continue to work with them regarding forbearance and loss mitigation options. For inquiries regarding rental assistance cases connect with a representative by calling or texting 720-356-0174 or 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. By signing up, I agree to Neighborlys Terms of Use and Terms and Conditions. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Emergency rental assistance through this program is only available if the tenant is still living at the property. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Please contact the franchise location for additional information. This cookie is set by GDPR Cookie Consent plugin. For the past 20 months, the State of Colorado through the Emergency Rental Assistance Program has provided assistance to more than 36,000 households. WebTo proceed, please enter the word DELETE in all caps below. Our non-profit partners are reviewing applications in the order in which they were received, which is currently taking more than ninety (90) days from submission to review. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The cookie is used to store the user consent for the cookies in the category "Other. Text (standard text and data rates apply). We are a motley crew with unique backgrounds and perspectives. Applications submitted before November 16, 2022, will continue to be processed, pending funding availability. Diagnostic Fee - Our in-home service professionals will look at your appliance, diagnose the problem, and give you an exact quote. When using our Services, for which you registered and chose a password, we recommend that you do not divulge your password to anyone. Diagnostic Fee - Our in-home service professionals will look at your appliance, diagnose the problem, and give you an exact quote. We are data-driven and results-oriented. These cookies ensure basic functionalities and security features of the website, anonymously. The HAF program is beginning to roll out across the country and we are excited to already welcome five new housing finance agencies to our Neighborhood. These are subject to change and residents of these counties are encouraged to reach out to each county directly to verify the availability of funds. Reporting is another tremendous benefit we are leveraging. Serving 375+ clients (we call them Neighbors) nationwide, we deliver efficiency, compliance, and data-driven insights that help maximize community impact. You'll never see us shrug if something isn't working, you'll see us tackle challenges head on, embrace change, and build a better way. We will collect personal identification information from Users only if they voluntarily submit such information to us. It is important to note that the state also partners with non-profit organizations to help with the rental assistance program. Mortgage assistance (not required to be delinquent), Homeowners utilities (including electric, gas, internet service, home energy and water), Payment assistance for delinquent property taxes, Summary of the situation and reasons provided by the reviewer for the rejection, Appeal statement detailing why the decision is not appropriate, Supporting documentation that can be used to demonstrate why the appeal is valid. 2023 Neighborly Software. Rebeca Velarde, Senior Director of Policy and Planning, New Mexico Mortgage Finance Authority. This cookie is set by GDPR Cookie Consent plugin. Login. The cookie is used to store the user consent for the cookies in the category "Performance". Natalie Connell, Marketing Director, Neighborly Software. Contact the CARE center by call or text 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. For examples of what this documentation may look like please refer to the CARE Center help article. These cookies will be stored in your browser only with your consent. An overpayment refund would need to be sent back to the Emergency Rental Assistance Program. These cookies will be stored in your browser only with your consent. Forgot / Reset Password. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselors in your area review the HUD website or call HUDs interactive voice system (800) 569-4287 . This cookie is set by GDPR Cookie Consent plugin. Terms, conditions, and exclusions apply. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Please click the Refresh button. To locate an approved U.S. Department of Housing and Urban Development (HUD) counselors in your area review the HUD website or call HUDs interactive voice system (800) 569-4287 . The above telephone number will be the quickest method to get questions answered about your application. From receding hairlines to extensive hat collections (these should probably go together), we pride ourselves on diversity and accomplishment. This cookie is set by GDPR Cookie Consent plugin. Assistance will cover eligible arrears not covered in a loss mitigation offer from the lender, current month payment, plus up to 2 future months payments. This template allows for applicants to self-attest their income eligibility for the Colorado Emergency Rental Assistance Program (ERAP). Benevate, Inc may collect non-personal identification information about Users whenever they interact with our Services. Contacting the Emergency Rental Assistance Program For inquiries regarding rental assistance cases connect with a representative by calling or texting 720-356-0174 or 1-888-480-0066, Monday through Friday 8:30 a.m. - 5:30 p.m. mountain time, and on Saturdays 8:30 a.m. - 12:30 p.m. In this capacity, Benevate may obtain and process on behalf of Clients certain personal information about our Clients employees, representatives, consultants, contractors, citizens, or other end users who are authorized to use our Products and Services (End User Data). Password Assistance This section is created to assist with password issues. Approved Pending Payment Tenant Case was approved, awaiting payment to be disbursed. The State of Colorado contracts with non-profit organizations to review the submitted applications. The hardship could include: job loss; reduction in income; reduction in hours worked; increased costs due to healthcare; increased costs due to the need to care for family members; or other issues which have impacted the households income. WebA new version of Neighbourly was detected, we need to refresh the page before you can continue. Provide a branded portal, with a unique web address, for Emergency Assistance programs, Accept online applications in 60+ languages, Qualify household income based on the U.S. Treasury requirements, Prioritize applications for review based on legislative requirements and local preference criteria, Allow applicants to submit Additional Funding Requests, Assign applications to reviewers individually or in bulk, Generate approval, denial and incomplete application emails via standard templates, Assign Tasks to participants and administrators, Create, distribute and process Common Data Files (HAF), Understand program results with a program dashboard and compliant treasury report, Create and save ad-hoc reports via our native Report Builder module, Identify potential fraud via a dashboard that alerts to duplicate applications and multiple submissions from the same IP address, Extract your data via a direct connection to Snowflake data warehouse, Allocate and track multiple funding sources by payee, payment type and disbursement date, Disburse funds directly from the system via ACH or check, Generate custom payment files (Excel/CSV) that can be directly uploaded into your payment system of record, Track all approvals and draw disbursements via an audit log. All of our service pros operate on a simple but powerful principleif a jobs not done right, well make it right. WebCOLORADO EMERGENCY RENTAL ASSISTANCE PROGRAM (ERAP) INCOME SELF-ATTESTATION FORM . Administer 20+ HCD activities with a software solution specifically designed for the public sector. At Neighborly: We take the stress out of home maintenance. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Example of what is Forcible Entry and Detainer. Program personnel will contact them and ask them to apply. Neighborly Software (and our partners) will get your Emergency Assistance program launched quickly, make compliance effortless, and allow for accelerated disbursement of funds to the households that need it most in your community. Lorem ipsum lelelit dolor sit amet consectetuer diam nonumy sed lelelit orem ipsum. Those experiencing eviction may still be eligible for assistance so long as they havent received an Emergency Rental Assistance benefit in the last 12 months. Applicants are notified via email of approval or denial. We're not just here to pass the time. Neighborly consectetuer diam nonumy. To protect your account we need to verify your phone number, Unlinking this account will require you to create a username and password to access the web application. This does not include owner-occupied properties of 5 or more units, investor-owned properties or vacation homes. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. The non-profit partner will let you know if any additional information is needed to process your application, and if approved, the amount of assistance you are approved for. Dust baseboards, light fixtures, furniture, sills, Vacuum/Mop all floors, carpets, and stairs, Vacuum/mop all floors, carpets, and stairs. Maximize Community Investment. Analytical cookies are used to understand how visitors interact with the website. With one refreshingly easy, integrated platform we automate and simplify the enrollment, administration, and reporting of 20+ housing, economic, and community development programs. WebA new version of Neighbourly was detected, we need to refresh the page before you can continue. The goal of the program has been to mitigate the economic impacts of the COVID-19 pandemic on people who were at an increased risk of losing their housing due to challenges with paying rent, as many people found their jobs eliminated or paused. WebCOLORADO EMERGENCY RENTAL ASSISTANCE PROGRAM (ERAP) INCOME SELF-ATTESTATION FORM . We don't have customers - we have Neighbors, and we strive to represent what a neighborhood should be: welcoming, inclusive, supportive, diverse, and accessible. We strive to be proactive and progressive as individuals, a team, a company, and a community partner. If your application is reviewed and processed by one of those partners, the payment will come from that organization. To access this screen, simply log into your account. WebSince 2016, our cloud-based software has been revolutionizing Housing, Economic, and Community Development program administration. Frequently Asked Questions from Applicants If you have questions about your application please check here for some information. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. we care deeply about the work we do and the communities we serve. The cookie is used to store the user consent for the cookies in the category "Performance". Please make sure to advise tenants to only submit one application to Neighborly. Each location is independently owned and operated. Password. Necessary cookies are absolutely essential for the website to function properly. Neighborly Software currently has 81 Neighbors (clients) utilizing our software for the first round of ERA funding, including the two largest State programs. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Services, such as the operating system and the Internet service providers utilized and other similar information. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. It is by far one of the easiest applications to use and implement in my 40-year career. All rights reserved. This cookie is set by GDPR Cookie Consent plugin. Ranking 5th in the Software Industry, 7th in Georgia and 72nd in the country. The Emergency Mortgage Assistance Program is designed to help eligible Colorado homeowners keep their homes by assisting with: Applications are reviewed for eligibility and compliance; applicants may be asked to provide additional documentation. The city of Aurora uses Neighborly Software for administrative efficiency and regulatory compliance of housing, economic and community development programs with the goal of maximizing community investment dollars. See How Our Neighbors Are Achieving Amazing Results, "The ability to make questions and documentation "Required" has saved staff a tremendous amount of time in verifying completeness of applications, payment requests, and reporting! Ranked #3 out of 100 of the fastest-growing private companies in Atlanta, this award serves as a validation of Neighborly Softwares commitment to its mission and vision of Helping Communities Help People! This cookie is set by GDPR Cookie Consent plugin. These cookies track visitors across websites and collect information to provide customized ads. When it comes to emergency assistance, timing is everything. Learn aboutProposition 123: Local Government Eligibility and Commitment. For program information and assistance with application status email,dola_haf_client_support@state.co.us. For the Neighborly portal, reset your password, or for technical assistance email, support@neighborlysoftware.com. Get to know the award-winning leadership team that's shaping the future of public sector program administration. If your application is reviewed and processed by one of those partners, the payment will come from that organization. Our cloud-based software provides a turnkey solution. Password. For the second year in a row, Neighborly Software has been named on the exclusive Pacesetter Awards list by the Atlanta Business Chronicle! Follow up-to-date instructions from specific county websites regarding local and state allocation availability. Even though the foreclosure process has started, submit an Emergency Mortgage Assistance program application and contact the Department of Local Affairs/Division of Housing immediately at dola_haf_client_support@state.co.us. One-Time Clean: All pricing is based on a two-person, fully-insured cleaning team. Households which have received an eviction summons (Forcible Entry and Detainer) and these notices have been provided to the reviewer. For more information about Neighborly Software, please visit www.neighborlysoftware.com. We are united in our commitment to our mission and inspired to make an impact. 375+ organizations rely on Neighborly Software to deliver results for their communities. 3423 Piedmont Road NE Atlanta, GA 30305 info@neighborlysoftware.com. Pending Property Ownership Verification Ownership documentation is needed from the landlord and/or property management company. Webhttps://portal.neighborlysoftware.com/AuroraCo/participant Participant User Guide: Getting started with Neighborly Please contact the Aurora Housing and Community Services Department with questions on projects listed in Neighborly at 303.739.7900 or email comdev@auroragov.org. 2023 Neighborly Software. All policies and timelines are dependent on funding availability. Approved applicants send payment information to the service provider. We take great pride in the work we do. Personal information may include: Benevate, Inc processes End User Data on behalf of our Client, which is the controller or owner of such data under applicable data protection laws. Many local and state agencies use Neighborly Software to help process grant applications. When Congress passed the Consolidated Appropriations Act (a $900 Billion COVID 19 relief bill) in December of 2020, it included $25 Billion in appropriations to the Emergency Rental Assistance (ERA) Program. Currently the only prioritization is for borrowers facing a pending foreclosure sale (e.g., an auction date). It's how we designed our software and deliver unmatched Neighbor experiences. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Need help? Reduce administrative burden and improve data security and program compliance with Neighborly Software's Housing, Economic, and Community Development software solution. Email the help desk at CESHelpDesk@dwyergroup.com. To ensure the total applications submitted does not exceed the amount of funds available in the program, the State has stopped accepting applications on November 15, 2022, at 11:59 p.m. No new applications or additional funding requests are being accepted after this date. See Us in Action More Than Great Software From implementation through support, our client success team partners with you every step of the way. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. The allocation of our Neighbors represents 21% of total Treasury ERA funding. It does not store any personal data. Serving 375+ clients (we call them Neighbors) nationwide, we deliver efficiency, compliance, and data-driven insights that help maximize community impact. This website uses cookies to improve your experience while you navigate through the website. The city of Aurora uses Neighborly Software for administrative efficiency and regulatory compliance of housing, economic and community development programs with the goal of maximizing community investment dollars. These cookies track visitors across websites and collect information to provide customized ads. Benevate, Inc may collect and use Users personal information for the following purposes: We do not sell, trade, or rent Users personal identification information to others. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. WebAccess to your data on our Services is password-protected, and data is protected by SSL encryption when it is exchanged between your web browser and our Services. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Your Source for Local Home Service Experts. This can include hardships that began before January 21, 2020 and continued after that date, but only costs accrued after January 21, 2020 are eligible for EMAP assistance.