Remains flexible and responsive to changing conditions. Onze Rivian employees earn an average salary of $118,679 in 2023, with a range from $80,000 to $175,000. Mid-Level Sustainability Consultant (Denver), .NET C# Developer Code Lover Problem Solver, Accounts Assistant 27-32K + Study support, Research Analyst Regulatory Compliance (Independent Contractor/Remote), Accounting Officer Accountant Logistics Forwarder. You can unsubscribe from these emails at any time. El Segundo, CA. Rivian is on a mission to keep the world adventurous forever. Password (8+ characters) . Sign in to save Field Service Advisor IV at Rivian. Shifts may include evening, overnight, or early morning hours, Fully vaccinated against COVID-19 virus (proof required), 3 - 4 years of Customer Facing Service, material handling / inventory management or equivalent,Experience in a Fast-Paced Environment. Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English. Apply sound problem-solving skills in order to maintain a high standard of quality to our customers, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that impact customer experience and work with supervisor to ameliorate, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Meet requirements of the state and federal law for automobile repair and consumer protection, Lead continuous improvement activities as needed, Read and comprehend instructions and follow established procedures. Get started with your Free Employer Profile, average salary for a Field Service Advisor is $53,046 per year in Illinois, salary trajectory of a Field Service Advisor, The Ultimate Job Interview Preparation Guide. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Assist in the development of standardized work, Communicate best practices, problem resolution and performance data to Supervisor and boundary partners as needed, Maintain a high-quality relationship with all departments within the organization, Support and participate in initial Launch activities for setting up SC locations and model change activities, 2 - 3 years experience in a customer facing role or similar in the Automotive industry (Automotive experience preferred but not required). No driving related suspensions or revocation of Driver License (within a 3-5year period). . OR, a combination of education and experience. Encourages team members to deliver a top-notch customer experience. Mental and Emotional Wellness: We provide employees and their families access to mental wellness platforms and our Employees Assistance Program. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. pour nous faire part du problme. Search job openings, see if they fit - company salaries, reviews, and more posted by Rivian employees. Car Sales Executive. excuses voor het ongemak. Your job seeking activity is only visible to you. real person. $25.63 per hour. Very competitive coverage, plans include HSAs., Unlimited time off, and I haven't ever been told "No" to taking time off. Apply for the Job in Field Service Advisor at Richmond, VA. View the job description, responsibilities and qualifications for this position. This goes for the emissions-free Electric . You will be working with our internal partners every day to assist with service needs and coordinate with our Regional Parts Specialists, Technicians, Advisors, and local Management. Parts Manager. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Visit the Career Advice Hub to see tips on interviewing and resume writing. Receive alerts for other Field Service Parts Advisor IV job openings, Salary.com Estimation for Field Service Parts Advisor IV in El Segundo, CA. West Coast Field Service, Santa Clarita, CA. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. We are sorry for the inconvenience. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Please note that we are currently not accepting applications from third party application services. Click the checkbox next to the jobs that you are interested in. Develop lab setups and test Do you want to receive a free, professional resume evaluation from TopResume? Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Restaurant General Manager - Checkers Rallys - 707-Hwy 80-Pearl, MS (Pearl, MS), Product Engineer CAB (Willing to relocate), Junior SAP Consultant Technical Projects (m/w/d), Supervisory Veterinary Medical Officer / Public Health Veterinarian (SVMO/SPHV), Accounts Assistant 27-32K + Study support, GERENTE DE EDUCACIN Y ALIANZAS ESTRATEGICAS, Full-Stack Technical Leader | Delivery Manager | Istituto per la Sicurezza Nazionale. Administratief medewerker Venlo (32-40 uur). Click the link in the email we sent to to verify your email address and activate your job alert. Salary Range: $33-$38 (actual compensation will be determined based on experience and other factors permitted by law). This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Exhibits patience, empathy, attention to detail, and a passion for problem-solving. Si continas viendo este mensaje, Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics. This job is no longer available, but here are similar jobs you might like. If you're able to think quickly on your feet, love to solve operational problems, have exceptional people skills, and . Get notified about new Service Advisor jobs in Boston, MA. Get notified about new Service Advisor jobs in St Louis, MO. 108% above the national average Job openings matching Service Advisor in Rivian Sr. Field Service Launch Advisor - East Boston, MA 15 days ago Service Support Advisor Plymouth, MI 19 days ago Field Service Advisor III Employees working night shifts will receive a 15% shift differential in addition to the base hourly pay. You can save your resume and apply to jobs in minutes on LinkedIn. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. 3 salaries reported. Click the checkbox next to the jobs that you are interested in. Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs). Rivianis on a mission to keep the world adventurous forever. Actively supports management in the planning and execution of the launch of Service centers, Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure learning effectiveness. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. Sign in to create your job alert for Service Advisor jobs in Boston, MA. $23.94 per hour. Engineering Based on 936 salaries Software Engineer 79 salaries Senior Software Engineer 41 salaries View More Business Based on 154 salaries Manager 32 salaries Field Specialist 21 salaries View More Lamentamos pelo inconveniente. Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (Candidate Personal Data). You can unsubscribe from these emails at any time. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Get email updates for new Service Advisor jobs in Boston, MA. an. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Average salary for Rivian Field Service Advisor in Illinois: $60,561. All Rivian - Sales salaries. You can update your choices at any time in your settings. Regional Sales Manager. Service Advisor. Sign in to create your job alert for Service Advisor jobs in Cincinnati, OH. Field Service Advisor: New York, NY: 11/19/2022: $79,306: SR. Field Service Technician: New York, NY: 11/19/2022: $100,176: Engineering Intern-Data . Visit the Career Advice Hub to see tips on interviewing and resume writing. Are you sure you wouldnt like a free professional resume evaluation? Minimum of 2-3 years experience in an in high-end customer service environment, High school diploma or equivalent experience, Experience in an automotive or high-tech environment preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Perform detailed daily record keeping and reporting, Over-deliver in a team-based environment to achieve a common goal, Basic mathematics skills to prepare and transact estimates and payments, Ability to travel up to 80% of the time or extended assignments, Must possess a valid driver's license and clean driving record, No drug or alcohol related driving incidents in the last 3 years, No more than 1 serious moving violation in the last 3 years, Must have a valid driver's license in the state of residence that you will be driving/operating a vehicle, Will be subject to continuous Motor Vehicle Record (MVR) monitoring, Physical exertion may be required to perform occupational tasks (sitting or standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs), Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners, Strong understanding of written and spoken English, Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need. Als u dit bericht blijft zien, stuur dan een e-mail Related Searches:All Field Service Advisor Salaries|All Rivian Salaries. Salary Range: $31.75 - 36.05 (actual compensation will be determined based on experience and other factors permitted by law). Equal Opportunity Rivian is an equal opportunity. Lead Business Operations Analyst, Facilities, Sr. Staff Camera Tuning and Image Quality Engineer, Field Service Advisor in Rivian Automotive, Works every day to deliver a world-class customer experience, Answer phone calls, emails, and drive-in's to address any customer concern with the highest level of response and attention, Works collaboratively with Operations teams to communicate with customers and identify solutions to reduce customer impact, Responds thoughtfully to customer inquiries and escalated operational failures in a timely fashion, Determine if a technical solution can be resolved over the phone; perform detailed daily record keeping in the operating system, Conduct payment, invoicing, and estimate transactions within the system; walk our customers through a summary of all transactions, Translate customer-reported service-related problems to actionable work orders for technicians to complete, Communicate estimated completion time, regular updates, and follow through on each customer vehicle, Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines, Coordinate and communicate the details of every vehicle with each customer prior to delivery, Analyzes service lapses that result in customer impact and provide feedback and reporting as needed, Inspect vehicles before each customer delivery to ensure vehicles services and/or repairs are performed correctly, Perform detailed daily record keeping and reporting, Follow up with our customers on services provided; ensure they are satisfied with the work performed, Meet requirements of the state and federal law for automobile repair and consumer protection, Contribute to a Rivian culture that is inclusive, and maintain high levels of team morale, Support a robust customer-centric team of Mobile/Service Technicians, Parts Advisors, and Service Manager, Collaborate with Service Operations, Sales, Retail, and Delivery & Field Operations teams, Perform other service-related duties as assigned and be an advocate for our customers, Over-deliver in a team-based environment to achieve a common goal, Minimum of 2 - 3 years experience in an in high-end customer service environment, High school diploma or equivalent preferred, Experience in an automotive or high-tech environment preferred, Experience with managing remote service teams preferred, Working knowledge and experience of automotive products, repairs, and parts, Exhibits patience, empathy, attention to detail, and a passion for problem-solving, Strong written and verbal communication skills with an ability to translate customer needs, Detail-oriented with strong analytical, organizational, and interpersonal skills, Great attitude with a high-energy personality, excellent customer service skills, and able to multi-task and thrive in a fast-paced environment, Strong desire to help people and willingness to learn new and innovative automotive technologies, Basic mathematics skills to prepare and transact estimates and payments, Must possess a valid driver's license and clean driving record, Must be available for a regular schedule of 40 hours a week, including weekends and holidays, according to business need.