lucy in the sky customer service number lucy in the sky customer service number

Please emails us at resolution@lucyinthesky.email so that we can better assist you. Do you agree with Lucy in the Sky's 4-star rating? Tip for consumers:Cannot get a refund, only store credit. Hi Grace, Thanks for your feedback. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. Caveat emptor. Among its many cover versions, a 1974 recording by Elton John - with a guest appearance by Lennon - was a number 1 hit in the US and Canada. Their trendy collections are always changing and they offer many sales. -Kate. . Please let us know if we can help any further. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. Order took over 2-4 weeks to be delivered. Service 527 After I explained the situation, they repeatedly insisted they would only offer me a store credit despite not carrying my actual size. But Sarah S got my exchange going and it will make it in time! We accept PayPal, Credit/Debit Card, Apple Pay, or AfterPay for U.S Customers for payments. You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. We do try and post a disclaimer that this does happen with sequin styles. If anything else you can email us at resolution@lucyinthesky.email-Kate. Meanwhile, the brand is posting on social media like everything is peachy and deleting negative comments. Both dresses arrived back to back and they looked nothing like it did online. These companies are a dime a dozen, you can 100% find another that actually values customer service. Products used:Still waiting for it to arrive (for 6 weeks)! Hi Kristina, Please let us know if we can help any further. The email is a series of jokes about the customer service of a fictional company Lucy in the Sky. It goes against our guidelines to offer incentives for reviews. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. I was never updated or contacted. With no warning either time. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. Awful quality (paper thin and/or very sheer) & poor design (way too short, inaccurate sizing). -Kate. The complete opposite of lawyer James, Nathan is carefree and fun. Ordered a dress for my daughter homecoming and it NEVER came. I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. Hi Natalie, I've been contacting Lucy in the Sky since 10/6/22 with another representative named Angela S. I feel both representatives were not handling this customer service issue in a timely or reasonable manner. Sky Fax. Best advice for those who are still waiting for their money back is to reach out to your bank and let them deal with this company, customer service will not help you. www.lucyinthesky.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. My advice to anyone. Company is a scam that sucks money and slow on delivery even though all items stated are in stock. Help and support; Contact BT; Back. I never got any notification from them that my dresses would be late or anything. You can activate your new camera, view your photos, manage and monitor. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? They have such cute styles, but the clothing quality is so bad. We're so sorry to hear that your order had quality issues. The prices they charge is not right. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. Cassandra M. went beyond. Tip for consumers:NO REFUNDS! We do not save your payment method details on our website. -Kate. Do you agree with Lucy in the Sky's 4-star rating? All orders are subject to availability and confirmation of the order price. I can always count on you for the best quality and accurate fit. If we are unable to contact you we will treat the order as cancelled. They said I would be receiving updates and a tracking number. Thanks for your feedback. If you need help please email us at resolution@lucyinthesky.email if anything else. I'm wanting to buy the starstruck strappy dress, should i size up or get my normal size? By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. She contacted the customer service email on 10/6 and received no response; tried again on 10/10 with no response. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. Shop Lucy in the Sky You should check this page regularly to take notice of any changes we may have made to the Terms of Service. We may also send you from time to time (by email) information about products and services and details of promotions and special offers from Lucy in the Sky, Inc. Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Lucy In The Sky. It is a no for me. -Kate. BEWARE. Article created 4 years ago. Reach us faster and easier through our virtual assistant KYLA, available 24/7 to serve our subscribers nationwide. I reached out to customer service numerous times and have not had a response. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! After using the chat, they told me that they wanted to cancel the order because the dress I had ordered had been out of stock and wouldnt be back in stock for another four weeks. Sky's customer service number. Products used:I ordered a dress that NEVER was shipped. I absolutely love Lucy in the Sky's Customer Service!!! Great customer service. Please email us at resolution@lucyinthesky.email so we can look into this for you. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paid. Contact us at on the 'Contact Us' form at www.lucyinthesky.com/shop/contact, or at shop@lucyinthesky.email. Takes forever to ship and zero response from Customer Service, Late delivery, low quality and useless customer support. Calls to these numbers are free for Sky Talk customers, but for Eir customers' calls can cost up to 5.3 Cents per minute, plus a 9.7 Cent connection fee. I am telling all my friends how bad the quality is and to never order from them. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . Update 2/28 - Kate, I already received a response earlier today from your 'resolutions' team and they refused to refund for the 2nd dress. I ordered a dress on October 2,2019 and still not dress. Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! After waiting since November, I feel as though I should be compensated for this order because of what a negative experience I have had. If you have any further questions or concerns please email us at resolution@lucyinthesky.email so we can assist you sooner. WHAT INFORMATION DO WE SHARE WITH OTHERS? These Sky contact numbers are available between 8am and 10pm every day of the week, and between 8am and 9pm on weekends. Hi Chris! We encourage you to review those policies when you visit those sites. I know it's still only Nov. 15 but I do not think this dress is coming. All international orders are shipped with DHL International Packet Plus. Im very disappointed. If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. Phone Email. "Lucy in the Sky with Diamonds" is a song by the English rock band the Beatles from their 1967 album Sgt. Overnight orders shipped Friday will be delivered Monday. We'd love to find a resolution due to this issue. If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Hi Carol, Thanks for your feedback. allows you to receive photos from your camera directly to your smartphone or. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. I ordered 4 items and once I received 2 of them and saw how bad the quality was. Unfortunately after an order has shipped with USPS we cannot update a shipping address. Please email us at resolution@lucyinthesky.email so that we can better assist you! LUCY IN THE SKY Help Centre. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. I wear a size 12, and the size 12 they shipped me barely fit over one leg. Products used:None, I never received them. My item did not arrive in the alotted time it was supposed to with NO communication from the company. I had a few concerns about my order and my online team member Danielle M. was very helpful. Please make sure that the style is in original condition otherwise it may be sent back to you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It was nothing like the picture. The customer service is great and pretty quick but I have to say the shipping can take a while so you have to order with a good amount of time to spare. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. Lucy in the sky did not inform me back in November, that the dress was not in stock. The 24/7 chat is turned off and nobody bothered to respond to my email. I HAVE MY TRACKING NUMBER. It is an eligible payment method for all U.S orders over $35. You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. By December they were all expected to arrive, but none of them had even shipped. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. I reached out 5 days ago to see where it was. I ordered a few dresses a couple weeks back for a date party, but one of them ended up being a little bit too short. There are thousands other options. If you do not wish to be contacted for these purposes or you wish to request details of personal information which we hold about you, we offer a range of ways in which you can contact us: All email messages and email newsletters will contain information on how you can unsubscribe. ADD ONS. Hi Hailey, Thanks for your feedback. Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. Call costs from other providers will vary. Please email us at resolution@lucyinthesky.email. I focused on what I cared about which was waist sizing and chest but hip sizing didn't match mine. Horrible company and horrible customer service. We do not have a customer service phone number at this time - feel free to reach out to us at shop@lucyinthesky.email or resolution@lucyinthesky.email:) Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com -Kate. We cover the cost of all domestic return shipping for all styles. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. You can email us at resolution@lucyinthesky.email for any further assistance. So ordered the 3rd dress in a different style. The dress we purchased did not fit at all like the photo depicted on the site. Prom season is here, and you deserve to look and feel amazing for your big party! Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Its pathetic that they do that to customers. -Kate. -Kate. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. We're so sorry to hear about the order. Worst experience. This site promises to ship an item by a certain date. They're all photographed wearing size Small. . A cookie is a small file which asks permission to be placed on your computer's hard drive. Contacts: Adam Russell Adam.Russell@FHFA.gov I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! KYLA can provide quick and real-time responses to your SKY service concerns. -Kate. Once a order has been shipped this cannot be canceled. Lucy never replied to me or PayPal. Lucy in the Sky, Inc. operates this Website. Why would I need store credit when I already purchased the 3rd dress. After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. If you need help with returning we do have our returns in our FAQ. . - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. We're so sorry to hear about the order. If they don't offer refunds, they should have made this much more clear during purchase. Please note loose glitter, sequin, excess threads or sheerness is not considered faulty; these are often natural results of the manufacturing process or how the product is designed. Contact Us. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. In the unlikely event that Lucy in the Sky, Inc. or substantially all of its assets are acquired, customer information will be one of the transferred assets. These numbers are generally staffed between the hours of 7 am to 11 pm every day. If you want to make a complaint to the Sky customer service team, they can be reached on . No further information is required on your end, the return label has all your information. - Kate, Hi Paula! Incredibly scammy and misleading. We're so sorry to hear about the order. Return policy is awful and as slow. . You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. -Kate, Lucy in the Sky is an absolutely horrible company. Merry S. was very kind and answered all my questions quickly, and resolved all my concerns. Pepper's Lonely Hearts Club Band. My customer service rep, Merry S, was so helpful and allowed me to return for store credit, which was awesome! For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. Technical support. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. -Kate. Not including processing time, estimated delivery time for international orders is 6 to 12 business days, (not including any potential customs delays or remote locations). there is a dress i like but it is all out of stock. I placed an order and was waiting for more than a month. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) We're so glad we were able to help with the return. Do not order from here. Products used:None, sizing too inaccurate. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! I've never encountered an online retailer like this. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. We do not have any paid partnerships with any influencers; we only post real customers wearing the products we actually sell, so this really disappointing to hear. Thanks for your feedback. We are not doing wholesale at this time. Thanks for your feedback. I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. This will be automatically applied to your account attached to the email address used for the order. Please use the following size guide to help determine your size of clothing. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Please email us at resolution@lucyinthesky.email. You can also visit this article for more information on getting support! In the end the skirt fit very snug and my booty looks great in it. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. We therefore have no responsibility or liability for the content and activities of these linked sites. I had an issue with my dress being see through and needed a replacement soon for an event. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. | Read 5,961-5,980 Reviews out of 6,594 Completely different material than pictured. | Read 5,961-5,980 Reviews out of 6,593 In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. All orders ship out of Los Angeles, we design all of our styles in-house. Please let us know if we can help any further. After an order has shipped, standard delivery is 3-5 business days domestically with USPS and 6-12 business days internationally (not including any potential customs delays or remote locations). Really bad. I ordered my daughter's homecoming dress on 9/20. The first time it was cancelled altogether.