rad power bikes battery issues rad power bikes battery issues

Terms | Privacy. If you have one of these two types of batteries, read on. Battery level seems to fluctuate depending on use. Buy an all-new RadRunner 3 Plus & get a free Passenger Package. Considering how many e-bikes are on the market, the amount of fires is likely miniscule, notes a battery safety advisory from the ironically named Human Powered Solutions, however the ramifications of a battery fire are so signficant that these relatively simple steps are more than justified.. Riders simply roll the bike out of the box, straighten the handlebars and ride away. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. Too much heat can land your battery in trouble, including major, irreparable damage. Only have 250 miles. One has a key port on its battery, however. But to ensure perfect cable lengths and optimum performance on its bikes, Electric Bike Company invited Tektros engineers out to see its California factory. The RadCity 5 Plus Step-Thru makes commuting the best part of your day. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. More. However, theyre an indication that the brake is damaged. Its okay to plug in the charger right away, but it may take a few minutes for the charger to start working. This problem occurs due to overload, like a sudden voltage jump. Having a new wheel built can help if you encounter such a problem. Copyright 2023 Science Gadget | Powered by WordPress Astra Theme. For instance, theyre more expensive than normal bikes, with some going to as high as $3,000. This is known as the Goldilocks zone where it is neither too hot nor too cold. Here, you might notice that the Rad UI Remote and Rad UI Display arent turning on. Rad Power Bikes Battery Charging: Tips to Follow. Here we suggest a couple of things to check first. Today, after charging it for four hours, the battery has not gained any charge as indicated by the bars on the controller. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. You need to inspect your bike to have the problem solved. Do an inspection and implement relevant replacements. After impressing Tektro with its professional assembly process, Tektro granted Electric Bike Company the right to assemble Tektros own brakes locally. Simply press this button and hold it for 15 seconds. As a reader-supported site, when you click through any of our links, we may earn a small commission as an affiliate partner. Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. There arent any delivery options in your area at this time. 2023 UpHomely by ISEE PUBLISHING STUDIO. Use a Rad charger for the best results. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. First of all, clean the PAS sensor. Also, ensure the magnetic ring is at least 2 mm away from the pedal-assist system sensor. ASSEMBLED IN USA. If its not in that position, then the charge level lights will not come on. Le charger for your bike Rad-Power-Bikes represents the priority to check when you notice a battery concern . Required fields are marked with *. Rad has tested the heck out of charging the battery using the charger we created to do exactly that job. Just be patient. I sent a support request to Radpower about a week ago that still hasn't been answered, I'm trying to be patient but wanted to ask around here in the meantime. Serving all of the US. Your bike is designed to withstand the elements, but puddles can sometimes pose hidden dangers to your battery. Use an official Rad charger when adding a charge your battery for the best results. Dec 7, 2022. caissiel. The document recommends a number of safety procedures for safe charging and storage and although it's aimed at dealers, anyone charging e-bike batteries can benefit from the tips. (adsbygoogle = window.adsbygoogle || []).push({}); My first introduction to the Electric Bike Company actually came last year when I reviewed their flagship model. A day or two is not a cause for concern, but after a while, it starts to add up. If you must, cover your bike, or do not drive with it through the rain for an extended period of time. Rad Power Bikes sent me a new controller, wiring harness, and controller under warranty to resolve the issue. Best Bike Trails | Im a supporter. However, this problem mainly occurs when the battery is too old or chemically exhausted. It may not display this or other websites correctly. If that wont power up either, the problem is with your receptacle, not the bike or the battery. You must log in or register to reply here. What can I do here. Ended up replacing the battery and track pad and it was as good as new. You will find a power button on the battery. Battery problems on a brand new Rad bike Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. Send your tired or defective battery to us and we will take care of the rest. 36 apex1047 3 mo. I got a new Rad Power RadMission the other day and it isn't charging from my Cycle Satiator. As an Amazon Associate, we earn from qualifying purchases at no cost to You! Question about balancing the battery. Consider Replacing the Battery; if it is exhausted and stops charging itself. If you inspect the battery and find out that the charge is low, ensure you charge it fully. Use this list of reminders to check for any easily-fixable problems: Try the tips below to figure out the issue. The ultimate error in a rad power bike is that the bike refuses to turn ON. If it seems to be restorable, clean and lubricate it. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . For riders 4'8" - 6'0" This is important to us, Electric Bike Company CEO Sean Lupton-Smith explained to me. The bikes come in a specially-sized box with custom foam blocks cut and shaped to fit the bikes, perfectly protecting them inside the box. https://en.hollandbikeshop.com/advanced_search_result.php?keywords=461997, https://en.hollandbikeshop.com/bicyr-lumotec-iq-x-e-led-headlight-150-lux-black/, http://problemsolversbike.com/products/hubs/axle_nuts_-_25017, http://www.jensonusa.com/Problem-Solvers-Axle-Nuts, http://www.boltscience.com/pages/vibloose.htm, http://www.nord-lock.com/bolted/video-tips-on-reusing-nord-lock-washers/, Known Issues & Problems with Wolff Products + Help, Solutions & Fixes, Known Issues & Problems with Velowave Products + Help, Solutions & Fixes, Known Issues & Problems with Velotric Products + Help, Solutions & Fixes, Known Issues & Problems with Turgo Products + Help, Solutions & Fixes, Known Issues & Problems with TAUBIK Products + Help, Solutions & Fixes. Read on! This can be due to loose wheel bearings, a bad wheel caliper, contaminated linings, and misadjusted brakes. So, the risk of fire reduces due to the presence of fuses in the rad electric bike. Bike is pretty much functionless right now. For example, lets say youre going out for your first ride after a big snow day. Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend your ride by swapping in a fully charged battery. Check for any dirt or moisture in the PAS sensor connector. After you use the battery, are you charging it immediately? This is another major reason why Rad Power Bikes fail to start. Getting a power pack from Rad Power Bikes store is better. Having a professional to help you out would be a good idea. You should either replace the linings or make a simple brake adjustment. That includes wiring in anti-theft modules into the battery and even 3D printing components of the battery cases that are unique to Electric Bike Company. So, when you say rad power bikes are not working, it means there is an error on the battery, motor, or assist system. 4000 miles on a Radwagon here- Keep your spokes tight and true. So, its easy to get solutions if you face any problem. Hoed recalled that after the firefighters came and extinguished the flames, the battery continued to smolder and reignite. Those builders receive the purchase orders from Electric Bike Companys front office, complete with a number of customization options offered to each customer, and then begin building the bike from the ground up, starting with the bare frame. Widgets, Explore You need to make a quick replacement to avoid accidents when such happens. Theyre the reason were able to ride further, go faster, and conquer hills without breaking a sweat. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. As with any appliance, you should unplug your charger when youre not using it to charger your battery. So, I decided to write this blog and contribute to this community. It can also expose you to caustic substances and electrical shock or it could create a fire hazard, which can lead to serious injury or death. Please select from the available assembly options, or update your delivery zip code. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. However, if you arent confident to DIY the repair job, get professional help. If it works, continue your research in order to find out the reasons why your charger no longer works. While the battery cells are welded off-site, the rest of the battery is assembled under the same roof as the rest of the e-bikes. And, no lights turn on when you press the battery Charge Level button. Rad Power Bike Battery Not Charging (Do This FIRST! As a manufacturer, use our established service. As Sean explained to me, What we build is a very personal product, these electric bikes. Put the old controller back on the RR to trouble-shoot and that worked and zero errors after +350 miles. That helps ensure that we can update the bikes as quickly as possible. However, if the repair seems impossible to you, you will need to renew your battery. Registration unsuccessful. After removing the throttle, you have to diagnose it. If they dont work, we offer solutions for a couple of common situations. The Semi-Integrated Battery securely fits within the bike's aluminum housing and can be locked into place with keys included with your bike. Rad Power Bikes Inc., All Rights ReservedTerms of Purchase | Terms of Use | Warranty | Returns | Privacy Policy. Some of the main cables that might be loose include: The battery connector The wiring harness cable Rad UI display cable Rad UI remote cable The Jumper cable To correct the situation, begin preparing your Rad Power Bike for maintenance. Micah Toll is a personal electric vehicle enthusiast, battery nerd, and author of the Amazon #1 bestselling books DIY Lithium Batteries, DIY Solar Power,The Ultimate DIY Ebike Guideand The Electric Bike Manifesto. We recommend adjusting the bikes show adjuster. If you dont understand how to do it, contact an expert to help you out. From touring the factory and talking with Sean and his employees, I can see how much care is taken on every component, even the ones not built on-site. The External Battery Pack securely mounts to the base of your Rad Power Bike and is locked into place with the key. 2. For example, while Electric Bicycle Company doesnt build their own electronic speed controllers (the device that interfaces power between the battery and the motor), they have the controllers manufactured to their exact specifications, including designing the wire lengths and connectors to be uniform across their entire line. Besides, it occurs when the prongs are bent or broken. You dont need to do anything! You can find one or more disconnections or loose connections. Started by Panpaper. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? Hi-C Battery has got your back. Lets learn 5 reasons why the rad power bike not working and figure their solutions out. However, make a replacement if its damaged. 1273 S. Cherokee St, Denver, Colorado 80223 USA. Does your battery not power on at all? But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. Related Article: Rad Power Bike Battery Not Charging (Do This FIRST!). Here, you need to check for damage, moisture, or dirt at the battery base and mount. Would amount to something if this were a road bike website. This should go without saying, but you should never immerse or submerge either your battery or your bike in water or other liquid. All Rights Reserved. Save my name, email, and site in the browser for my next comment. This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. Adjust the magnet ring with a screwdriver to make it straight and parallel. Replacement batteries have an additional $60 shipping & handling charge. If you're putting your battery away for more than two weeks, keep it at around 75 percent charged and check on it every month to make sure it's staying at that level. Save my name, email, and website in this browser for the next time I comment. Keep a fire extinguisher nearby in the event the battery ignites something else. The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. This is not a paid add for Rad Power B. They have a specific lifespan on your Rad-Power-Bikes e-bike. Some reviewers have also pointed out that the bikes dont shift their gears smoothly and reliably. Besides, test the sensors regularly. Turn it off, and remove the battery. This can be attributed to the rear wheel motor being exposed to more stress. But a repaired one cant provide the expected performance a new one offers. To check whether the issue is with the outlet or another object, try plugging in another device. Here, we recommend applying grease to the pads. Ensure the remaining battery power is fully discharged. Rad should know about it. Located in Southern California. 3. Several years ago when Aaron was working for Singletracks he spilled coffee on his laptop. Sometimes, the bike starts and everything works well, but it stops in a middle of a ride. FTC: We use income earning auto affiliate links. For example, lithium elements which replace those of a lead-acid accumulator can only strengthen the latter. German-made Continental tires, Taiwanese-made Tektro Dorado brakes, Korean-made Samsung battery cells, and other parts are all combined to create the final product. Firstly, insert the throttle and the spacer. So you are wondering what are the probable sources of this binding breakdown? Battery came out of the box charged to 3 bars/ about 50%. Shop now. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. G. Rad . What's in an Electric Bike Category Name. When riding in groups, keep a safe distance between bikes to avoid salt spray off tires, and avoid riding where cars can splash you. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. First, monitor your battery and look for signs of wear as you would ensure your chain is lubed. We use cookies to ensure that we give you the best experience on our website. Take your bike to a reputable ebike shop or contact rads help center for consultation. If you already have an account, click here to reset your password. In a short time you will be back in the saddle with that eGrin everyone is talking about. Rad Power Bikes is a reputable brand that has invested so many resources into developing affordable yet high-quality e-bikes. And as it turns out, beach cruiser-friendly Newport Beach has proven to be the perfect location to establish the company. Sean is even hoping to find a way to introduce the kits to his native South Africa, where the inexpensive but powerful and high-quality kits could foster further independence in hard-hit communities by providing attainable transportation alternatives. These innovations and more (I saw other interesting projects underway that arent ready for public release yet) combined with the companys emphasis on local production speak to Electric Bike Companys desire to build high-quality electric bicycles that actually improve lives both of riders and of those in the local community. Power Your E-Bike With FTHPower Batteries Shop now. Customize your ebike so it effortlessly fits into your lifestyle. So, rad power has a different fanbase. Here's what to do: You need to buy another charger. It accelerates the bike with the pedal stroke. Electrical board, cables, connectors, fuse : An example of the elements to inspect when your accumulator no longer works. Fortunately, here are tips for checking and solving these problems in this article. What you should do: You may not think it at first, but seeing 3 green lights and 1 red light on the Standard External battery indicates a full charge! PAS helps to accelerate the bicycle gradually. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. Singletracks may receive compensation for purchases made through any affiliate links in this article. Get a new battery if the old one is chemically exhausted. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. One customer specifically complained of having six broken spokes. You can use a multimeter to test the charger. Besides, it happens if the sensor is faulty or misaligned. If its dirty, clean it well. There are situations where one or more hydraulic brake system components become either non-functional or damaged. Buying a Rad Power Bike? This can be attributed to worn brake linings and fluid leaks. I haven't left it plugged in after charging for a long time. Do you wish your eBike came with a longer range from the factory for those extended adventures? These fuses are cheap and easily attainable from any local auto store. If your battery isnt charging, try checking to see if the connections are loose and need to be fully seated. Never open a lithium-ion battery pack. Some batteries have safety vents built into the case. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. Bosch battery 500 Watts (36 volts): 820 euros, Charger problem on my Mod-Bikes electric bike, Charger problem on my Lemond electric bike, Charger problem on my FLX-Ebikes electric bike. Some batteries have one light, while others have two. Dec 6, 2022. James Wilson of Obsession Bikes told Global News that lower-quality equipment usually causes concerns for their shop as opposed to items from Shimano, Bosch, or higher-quality e-bike brands. If the bike was left out in the heat or the cold, it will take some time to adjust after you bring it indoors. 800 miles on a wagon, no real issues, but room for minor improvement. Besides, a low-quality cheap spare battery can create this problem. And if its damaged beyond repair, make an immediate replacement. Were sorry, Built + Delivered is not available for the delivery address you entered. Finally, close the grip cap, and you are done. A battery that has been in contact with a liquid will suffer a lot and be damaged irreversibly. document recommends a number of safety procedures. Does your eBike feel tired and cant reach the destinations you once enjoyed? Rad Rover 6 Plus battery Wont Charge fix deftoner 209 subscribers Subscribe Share 9.8K views 1 year ago this is a basic guide on how to take apart the rad power bike rad rover 6 plus. You need to troubleshoot your bike and correct the problem in such a case. Rad power bike pedal assist not working Now you can tighten the bolts and reinstall the grip. Pro tip: We know its sometimes difficult to detect exposure, but you can generally tell when the bike has encountered salt or saltwater by the white, chalky residue that salt leaves behind. We shut it down right away, dried everything as best we could, and he went back to work. In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. Keep it Cool, Not Cold. And they dont just lace the motor wheels, they even lace their own front wheels instead of simply buying off-the-shelf standard bicycle wheels. MTB Podcast | Mike, your advice regarding proper torquing of fasteners is spot on and can never be said enough. The Rad battery and charger are designed to work together. Consider Replacing the Battery; if it is exhausted and stops charging itself. A battery which had been sent out of state for service returned to the Florida shop and was left unattended on a charger overnight. As the popularity of electric bikes has grown, so have the potential safety concerns. Type above and press Enter to search. Check to see if the connections are loose and need to be fully seated. After removing the grip, you can remove the throttle. In most cases, a new bike comes with a low spoke tension. So, you can quickly know whether or not the battery has enough charge. This could be due to a damaged or overheated battery, or overcharging a battery. A low brake fluid mainly results from a leak in the system. When its time to take a spin, just slide it back on. Loosen the brake lever and remove the spacer if there is any. In this case, its good to replace the Pedal Assist Sensor. Now, loosen the clamp bolt with an Allen Key. With local manufacturing and better control over the entire process, Electric Bike Company is able to offer perhaps the best warranty in the industry: 10 years on the frame and motor as well as 5 years on the battery. Batteries may take 7-8 hours to achieve a full charge. Keep your chain oiled and have regular tune ups for your derailleur system. There the bikes are hand-built by a single technician. All in all, Rad Power bikes are reliable bikes and are worth having. Remember to also give your battery some time to reach this optimal temperature zone. Shipping and taxes will calculated at checkout. Get a good quality charger and charge the battery at the correct voltage. In fact, sometimes the frames are actually bare, as in unpainted aluminum. 2023 UpHomely by ISEE PUBLISHING STUDIO. Cargo & utility Haul it all. Simply saying, the motor accelerates as hard as you peddle. Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. Even packaging is an area for pride at Electric Bike Company. Let me explain. First issue I've had was related to shipping and one of the Rovers with minor damage like: When you say "plug and play", what is the description? No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Rad Power as well as any help and solutions you know of. I look forward to seeing more innovations coming out of the Electric Bike Company in the months and years to come and hope other companies can use them as an example of how with the right drive and ingenuity, e-bikes can still be built in the US. Buy only high quality batteries, preferably from the e-bike manufacturer. However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts. This can damage your electrical system or cause a hazardous situation. Besides, there can be a pedal-assist or throttle system for controlling the motor speed. Get some Spare Connectors and rectify the connection issues by Soldering. You can do the same to a damaged remote. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. Afterward, park the bike in a dry location to allow the bike systems to dry out before use. Frostybikes; Apr 27, 2021; 2. In case of a loose connection, unplug it and fix it well. Fix the prongs if it is bent or broken. Switching it up and using third-party batteries or chargers could result in the battery being charged too fast or losing capacity. The battery is the source that runs the motor. The Cycle Satiator goes from XLR to XT60 plug, then there is an adapter from XT60 to barrel plug. Sign up to get the latest on new releases and more. Is your wall outlet not working? 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. La battery of your Rad-Power-Bikes electric bike does not turn on anymore ? Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. At first, you have to check the wiring and connection, especially the prongs. Then wipe the sensor up with a clean towel. A common problem youll encounter is the breakage of the spoke in the rear wheel. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. Hop on and off with ease via the step-thru frame design. Additional lights a must. Most rad power bikes come with a pedal-assist system (PAS). If your battery has two lights, and one is solid red while the other is solid green, that means your battery has reached full charge. The kit also includes a front hub motor, throttle, pedal-assist, and LCD display. If the battery is damaged, discontinue use and contact Rad Power Bikes Product Support immediately. In this way, your e-bike will be ready as soon as you decide to ride it again. Batteries may take 7-8 hours to achieve a full charge, so be patient. Consumers were informed to secure the battery prior to transporting their bikes and take them to a Santa Cruz dealer for the repair. Besides, the Rad help center is always there to help you. The document recommends a number of safety procedures for safe charging and storage and although its aimed at dealers, anyone charging e-bike batteries can benefit from the tips. Prepare your camera to record a video of working through the troubleshooting steps below. Rad power electric bike batteries come with a battery level indicator. Subscribe to Electrek on YouTube for exclusive videos and subscribe to the podcast. The battery will reset. You want to get solutions that work for your battery concern of your bike Rad-Power-Bikes ? In this article you will learn why your Rad-Power-Bikes bicycle battery no longer works. For that, you can apply dry soap and hot water. Updated Trek Farley Alloy Fat Bike Snuffs Out the Winter Santa Cruz Bikes Like the Megatower Just Went On Mega Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other flammable items. A permanent solution would be replacing and cleaning the shoe adjuster. Rectify the connection error as I described earlier in the post. This is another major reason why Rad Power Bikes fail to start. 48 volt Battery for my Rad Wagon electric Bike. But it wont be a real electric biking experience. We still see products using split lock washers, but seldom where they're relied on for safety or security. However, even under normal use, the PAS sensor connection might become loose with time. If a battery starts smoking, emitting unusual noises, or showing signs of melting, place the battery in a safe place, if possible. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. Follow these steps to find the source of your failure. If it is stuck, you can use rubbing alcohol for lubrication. Never charge a lithium-ion battery pack overnight or unattended. Avoid riding your bike in temperatures lower than minus 4F to help maintain normal battery operations. When in doubt, ask an expert for help. BRAIN noted that lithium-ion batteries, especially those specd on low-cost e-bikes can present a fire hazard and should never be charged unattended, e-bike experts say.. Or do you notice that the load is full but your bike is not moving?