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Great offering by Apple! Here are three trends influencing how Apple Technical Specialists work. At the Apple Store, you'll get the technical training you need for your role, and an experience you'll value for life. Apple is a drug-free workplace. Average salary for Siemens Healthineers Technical Training Specialist in Setauket: USD 93,065. This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. Save someone's day. This cookie is set by GDPR Cookie Consent plugin. As a new 501(c)(3) organization, two key tenets of the Mac Admins Foundation are making a welcoming and accessible organization to expand the profession, and maintaining affordable access to all community resources. Lots of different people to learn from and meet. Our training team can help you book training for your organisation or for a third party. Salary information comes from 13 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Stay up to date with what you want to know. Your work hours will be based on business needs. Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Copyright Apple technology is complex, and technicians need to be precise when diagnosing and repairing devices. Based on 4 salaries posted anonymously by Nokia Technical Manager employees in Dusseldorf, Germany. Apple is a drug-free workplace. Copyright 2023 Apple Inc. All rights reserved. This cookie is installed by Google Analytics. Welcomed customers into the store and helped them experience Apple's technology Educated customers about the brand to incite excitement about the company's mission and values Shared best practices for sales and customer service with other team members to help improve the store's efficiency The work environment for an Apple technical specialist is usually in an Apple Store. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Just fill out the form or call us directly on 0203 507 1728. At other times, you refer customers to support team members who get them up and running again. And be amazed by what it does for yours. Although Melissa is now certified to repair Apple hardware, most of her role is dedicated to what she considers even more rewarding: customer experiences. By clicking Accept All, you consent to the use of ALL the cookies. An Apple digital badge represents your achievement in professional training. Learn more about your EEO rights as an applicant (Opens in a new window) . Helping customers and providing technical assistance. Technical specialists resolve problems related to computer networks without being picky or discriminating: no matter if software or hardware, a technical specialist will have to be able to deal with it. At the store I was introduced to a manager who explained that the followingSaturdaymorning theywere having a hiring event at7 a.m., and she invited me to attend. Apple Training Training Courses Offering individual, business, and technical training to keep you up to date on Apple products. Analytical cookies are used to understand how visitors interact with the website. The certification exam fees are waived for businesses that have been approved to be an Independent Repair Provider. (iOS 16.4 Beta 2), New iPhone 15 Leaks & Rumors (New Design, Colors, Features & More), AirPods, HomePod, and Apple Music in 2023 ft. @DavidLewisTech, Privacy / DMCA contact / Affiliate and FTC Disclosure. At the Apple Store, youll get the technical training you need for your role, and an experience youll value for life. An Apple logo or digital badge is a seal of approval and a promise of excellence. The Apple Authorized Training Center for Education program is an exclusive network of educational institutions that have demonstrated their quality to Apple. Ultimately, its about enriching customers lives by reconnecting them with what they love about their Apple experience. An entry-level Technical Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of 325,000 based on 5 salaries.. This can be a very rewarding job, but it can also be stressful at times. After completing an estimated 14 hours of learning content, users can take an exam to earn the Apple Certified Support Professional certification. When a customer needs assistance, you quickly assess their situation. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Some employers may accept candidates with a high school diploma or an associates degree. You need to be able to handle difficult customer service situations and have a strong knowledge of all Apple products. The employment of Apple technical specialists is expected to grow much faster than average over the next decade. Apple Certified Trainer candidates are qualified based on technical proficiency and instructional skills. The training has been completely redesigned and moved to an online, self-paced format. Problem-solving skills: Apple technology is constantly changing, and technicians need to be able to adapt to new software and hardware. As part of that process, were rolling out Mac as a choice for our employees. Course List macOS Support Essentials 12 (Monterey) APL-MAC101-112 macOS Support Essentials 12, the official course for macOS support, is a top-notch primer for anyone who needs to support, . I agree to the Privacy Policy & Terms and Conditions. That turned my pretty normal day of work into feeling as if I were on a set of a music video shoot. You get to work with really creative people. I can tell you, this is a task that takes hours to do, often taking the store's closing crew two to three hours to accomplish. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. Do you love how it feels to help others? Demand for skilled support and technical staff within the enterprise is growing, with jobs in computer and information systems in particular projected to grow faster than the average for all occupations from 2020 to 2030. Both full-time and part-time jobs are available. Apples most important resource, our soul, is our people. Quoting from the latest DigiTimes industry report: TSMC's N3E (3nm Apple plans to make the iPhone 14 and iPhone 14 Plus available in Yellow this spring, according to a Weibo post shared by Japanese blog Mac Otakara. Employees were informed that the location would be shutting down immediately, even though it was open on Wednesday morning. If you cant take an Apple Certification exam, either using standard testing equipment or within the standard exam duration, the Apple Certification Program makes all reasonable efforts to accommodate you. At Apple, base pay is one part of our total compensation package and is determined within a range. As noted by YouTuber ZoneOfTech on Twitter, Apple typically uses two pins to attach each button to the chassis, but Apple today announced increased trade-in values for a limited number of older iPhone models in an effort to encourage customers to upgrade to the iPhone 14 lineup. Surname must be different to the First Name. Apple introduces new professional training to support growing IT workforce New online courses and certifications for Apple device support, deployment, and management prepare workers for in-demand careers Apple today launched updated professional training and certifications for IT support and management. Apple is dedicated to developing technology that everyone, including people with disabilities, can access and use. Apple is an equal opportunity employer that is committed to inclusion and diversity. Next-generation version of iOS, set to be previewed at WWDC 2023 in June with a public release in September. They will be responsible for providing one-on-one support to customers in our retail store, as well as handling customer inquiries over the phone and via email. Youll be our customers human connection to Apple: empathetic, friendly, and real this is more about restoring relationships than repairing technology. Your day in the Apple Store is filled with a range of focused support and service tasks. Learn more (Opens in a new window) . Based on 88 salaries posted anonymously by Ontario Power Generation Technical Training Specialist employees in Strathroy, ON. For more details and to apply, visit macadmins.org. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. . Find out what an apple technical specialist does, how to get this job, and what it takes to succeed as an apple technical specialist. By helping Apple maintain strong relationships with customers, you are instrumental to our success.
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