Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Toll-Free (888) 320-4234 Arriva Bus Help Portal Need to get in touch with us? 134 routes; Map; Vehicles; 3 Wilson Road - Halewood Shopping Centre 3A Wilson Road - Liverpool John Lennon Airport 6 Upton Rocks - Liverpool 7 Warrington - Liverpool 8 Liverpool - Huyton Circular 8E Liverpool - Huyton Circular 9 Liverpool - Huyton Circular 10 St Helens - Liverpool 10A St Helens - Liverpool Servicing more than 14 different countries, this agency operates as three separate divisions that include Mainland Europe, UK Rail, and UK Bus. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. We help businesses sell more to their customers by providing incentives, irresistible travel discounts and inspiring memberships. User reviews from travelers who booked their tickets with Arriva. This way, sub-standard customer support doesn't result in you being left empty-handed. With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. Great busses! Sunderland Arrivia is the largest stand-alone travel loyalty provider in the world. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. Arriva salary trends based on salaries posted anonymously by Arriva employees. You can also bring a good book to pass the time during your trip. Tight schedule? By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. This page is not available for these regions: Do you have a question or do you want a refund? The initial investigation will take 5 working days to complete and once customer service have received this response they will attempt to respond to you as soon as possible. A few phone calls later I learned that he is in the **********.It took 4-days and never get back to me and the info that i can get from online. All product, news and changes in the site will be showed for your region. With DoNotPay, you never have to spend hours waiting in a phone queue again. Travel programs that help you grow BBB Business Profiles generally cover a three-year reporting period. It was fine. Friday from 08:30 to 14:30 h. Tel. What salary does a Customer Services & Support earn in your area? Reviews; 1K. 3.3 out of 5 stars. Dreadful customer service and bad attitude. 912 260 418. Arriva plc. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. Bad Customer Service. Registered in England. Arriva offers tram, train, bus, coach, and waterbus services. Salarischeck. Doorgaan naar hoofdinhoud. Arrivia powers some of the most iconic names in travel, hospitality, and financial services. My BAD experience begin with years booking with icruise.com but last week 02/24/2023 after checking out online icruise.com but because of my job and I have to back a diff time to browse but then I got a phone called from *************************** / Personal Vacation Consultant from arrivia.com (his announcement said for icruise.com) but in my head I never recall my icruise office from AZ. What is arrivia? An error occurred while making the subscription. Get started now and lets get this sorted. BBB reports on known marketplace practices. Follow. USB ports for charging. Im really upset as we did absolutely nothing wrong and barely said two words and got shouted at and demanded money of. There are multiple ways to contact Arriva customer service. The Best Way to Contact Arriva Customer Service. 08/29/2022. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. We were directed by the staff to the misleading bus stop (old one). BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. Easily compare and book your next trip withBusbud. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Thanks for those reviews and I am done w/ icruise.com (and will not dealing w/ arrivia.com)Folks beware !!! BBB Business Profiles are subject to change at any time. You have the right to withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. On our confirmations, we are booked into **** and ****. Inloggen. Busbud is an authorized Arriva ticket seller. Note that train tickets sell out, Arriva and other operators generally charge a lot more for last-minute tickets or for tickets bought in person. Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Phone: (602) 749-2100 Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. 5 passengers total in 2 cabins (3 and 2 respectively). You may change your settings at any time or accept the default settings. The only things that could be improved is to have the toilet and the WiFi working. Customer Reviews are not used in the calculation of BBB Rating. Snapshot; Why Join Us; 378. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Dedicated customer support 24/7. View our cookie policy here. You have the right to file a claim with the Spanish Data Protection Agency (www.aepd.es). Staff was not speaking english in Veli Losinj, which was not really practical but everything went well. We have to pay for luggage although there on tickets was written two baggages included. There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. There are multiple ways to contact Arriva customer service . Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident? Contact Arriva Bus customer service Resolver can help you send your complaints to Arriva Bus. General inquiries Autobus nie zatrzyma si na wskazanym przystanku i odjecha nie zabierajc nas. The fact that the bus arrived on time at the beginning and end is very important to us . 3.3. No, Arriva buses usually don't have a toilet on board. If you find a suitable trip, you can go ahead and get your Arriva ticket from us. Date of experience . Your bus was 15 minutes early to the bus stop and didn't even stop for us!! If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). We had to take a taxi to catch our train from Split ! Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Welcome to Arriva UK Bus. BBB is here to help. 2023 Resolver Consumer Online Limited. This is a multi-location business. UK, Tel: +44 (0)191 520 4000 Very comfortable. Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. This business is in an industry that may require professional licensing, bonding or registration. Locate me. Based in Sunderland, England, Arriva is a major transportation provider in the UK. It was an awful experience. Please check with your phone provider if you are unsure about how much a call will cost. More importantly, large companies like Arriva often have incredibly long phone queues. You have subscribed to this newsletter. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00. Data will not be transferred to third parties except legal obligation. However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. Questions? Dedicated customer support 24/7. Horrific service. all our trip plan was messed. Begin van hoofdcontent. Businesses throughout the world are increasingly using automated chatbots and virtual phone assistants to field customer service requests. Our Customer Services hotline 0344 800 44 11 is open on Monday to Friday between 8am and 5pm. Get started now by subscribing to DoNotPay. It's quick, easy and totally free. Our travel privileges booking platform offers your customers the flexibility and options they want while helping them discover more value. For corporate enquiries, we can be contacted via the details below. Busbud shows you which amenities are included with your Arriva bus for each individual departure. Need to find a different location? Have you suffered a mishap or accident in one or with one of our vehicles? Driver was nervous and the trip felt unsafe at some moments. Vacatures zoeken. Registered in England. Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. Save time by comparing all your bus travel options in one place. Arrivia is the largest stand-alone travel loyalty provider in the world. Its quick, easy and totally free. Job Title. Arriva. Avoid paying for tickets using the app. Revolucion 356-60 piso Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; Inloggen. Official Partner. Bedrijfsreviews. What could we do to improve your experience travelling with Arriva? San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. Comfortable bus. No, there aren't any power outlets or USB plugs on Arriva. Overall a great experience to get around. Discover how our travel solutions can help your business. On a budget? Everything worked out perfectly. We offer businesses added benefits that help attract new employees and retain existing ones through travel reward programs. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question Resolver is free. Need to contact Arriva customer service? SR3 3XP Your experience on this site will be improved by allowing cookies. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. Werkgevers / Plaats vacature. Arriva Number for Lost Items. All new members of the program will receive a welcome gift - 4.70 points on your account readily available. Scottsdale, AZ 85254 Find nearby departures, local service updates and more. Resolver can help you send your complaints to Arriva Bus. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. The journey also took 45 minutes longer than expected. Other common reasons for contacting Arriva customer support include. When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Most computers will open PDF documents automatically, but you may need to download Adobe Reader. The bud arrived on time and was on schedule throughout the journey. Resolver is a totally free service that you can use to complain effectively. Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. Busbud is an authorized Arriva ticket seller. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. Simply show your ticket on your phone along with a valid photo ID to board the bus. I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. Sit back and relax while we do the work. Alwaysclose to you. The bus was cancelled. If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. Malad West Mumbai - 400 063, 58 Kingston Drive Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Arriva Bus Help Portal What is your complaints procedure? To exercise your rights of access, rectification or deletion, limitation of your treatment, portability and/or opposition, you can contact the data controller: ARRIVA SPAIN HOLDING, SL, C/ Fraguas 27 Pol. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. Bus was not on time either on departure. Lots of stops for restroom breaks. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. Doxford International Business Park We are recognized as a global leader in business, across our industry and among our suppliers. Learn more about Resolver Pro and how to claim your business. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. Consumer guides, newsletters, surveys and more! This information was not present when booking the ticket. inquiries@arrivia.com When I received email confirmation, there were two issues. Arriva Bus Help Portal Who can I contact if I can't find my answer on the website? Arriva offers a best-in-class experience to all travelers so you're sure to have a pleasant bus trip. Book tickets that fit your needs. You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. Contact our PR team Read the latest news in our newsroom 2023 Arrive You can join the Arriva loyalty program via the Arriva Croatia mobile app, through the website or by filling out the application form at the Arriva ticket office. By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. This is a sure way to escalate your complaint so that an acceptable response is received. Admiral Way Location. Jobs; 76. The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). Bus was crowded. we had to run everywhere and nearly missed the fly. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. thx god airport crew was able to help us. Photos; 20. 320 vacatures voor Customer Service in 8251 Dronten op Indeed.com. When I purchased the ticket, instructions were given for exact location of bus stop. This page is not available for these regions: Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us Need to file a complaint? So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). We stopped for a quick comfort break at a service station which was good too. By law, you have the right to request a refund for delayed or cancelled trips. DoNotPay can help you bypass the phone queues of more than 10,000 businesses. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. They will investigate the issue and provide customer services with an official investigation result. Below you will find many ways to come in contact with us. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Open your web browser and sign up for DoNotPay. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. Accordingly we missed our bus (which was anyways late over an hour!). Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. Driver forced us to pay for travelling with luggage even though ticket says this is included. Our travel privileges booking platform allows you to generate new revenue to support your business goals. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Both drivers were polite and helpful. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. No worries, you can use your time on the bus to catch up on some much needed sleep! The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. Arriva plc. With our coverage of all available Arriva bus lines, we make sure you are able to get to where you need to be. I contacted Arriva customer service asking for a refund but they refused, even though they agreed that the cancellation was for 'operational reasons'. Well guide you through the process. 866-871-9336. More description about the location of the bus is needed. Theres no jargon in our rights guides. Just raise a case and leave feedback after. Wat. we were going to airport booked our trip with save amount of time for all things which had to be done before departure, and bus arrived 1:10 later, we had to wait in the boiling sun. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Best and worst companies at resolving issues. Then ************* called back on 11/3/22 to tell me adjoining cabins on this cruise are now too expensive and iCruise cannot absorb the costs! Plan your bus journeys with our journey planner, check timetables and ticket fare prices, buy tickets, and track live buses in real-time across our UK network. We're happy to help. We are happy to help. First, we had been booked into the wrong cabins. If you are calling from Belgium, the number is 0800 79961. The driver was excellent . The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. The whole process should take no longer than 10 working days. No, there is no WiFi on Arriva. Corporate Headquarters Delayed and missed trips can wind up costing consumers a lot of money. Arriva also has an online chat platform for people who have minor issues to resolve or quick questions. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. When taking the bus with Arriva, you will be able to enjoy Standard seat. There are no meals or snacks offered on Arriva buses. arrivia vacations India pvt Ltd We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. The legitimacy of the processing of your data is your consent granted by marking the corresponding box. There was a special going on so only 50% of the normal deposit was required per room. To make a complaint, please contact our Customer Services team by clicking here. What should I do if my bus driver is rude to me. Thankfully my friend was a local and drove me very quickly to the main bus stop in Vodice, whereby we were able to just catch the bus. Seat assignation wasn't adhered to. Arriva - never again, We missed our Ferry because the bus was late! http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. Contact Us. To make a complaint, please contact our Customer Services team by clicking here . Uxbridge, Middlesex, UB8 1EX, Av. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Phone We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Well always be on hand with guidance and support to help you get the results youre looking for. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. You can compare prices, amenities and times by searching for a route. You can use DoNotPay to quickly get in touch with customer service teams from. Zero information on Zadar Bus station about delays or departures. Search for the company you'd like to call. Driver charged extra for luggage. Explore Arriva Customer Service Representative salaries in London, England collected directly from employees and jobs on Indeed. 15147 N Scottsdale Rd Ste 210 I committed over $5,000 to a cruise last April based on their agent's assurance that three free perks were included in the package . In contrast to Macclesfield and Winsford, Arriva Midlands notes that the proposed closure of Oswestry depot will leave customer journeys "largely unaffected." What it describes as the "main" services at Oswestry will transfer to other Arriva depots in Shrewsbury and Wrexham, although five tendered services operated on behalf of . We give companies the tools they need to incentivize sales, deliver valuable rewards, market-personalized, relevant offers and encourage member participation. Contact our support team Media Want to learn about Arrive? Instead, theyre full of the info you need to get things sorted. Relatively comfortable and clean. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. The journey was efficient and well organised, only delayed by the passport control process. Therefore, by searching on Reddit, it becomes easier to know about arriva medical customer service more as all of the comprehensive details of it are available, be it the function, size, or brand. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. Then like us on Facebook and follow us on Twitter. With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. press@arrivia.com . Customer Service Representative 2 salaries. If contacting Arriva customer service through the normal channels doesn't suffice, you can always contact the company's head office. Upload je cv. London. Your question may be answered on our Frequently Asked Questions page. What is the depot disciplinary procedure? As a matter of policy, BBB does not endorse any product, service or business. Media inquiries Average salaries for Arriva Customer Service Representative: $34,416. Customer Service Representative yearly salaries in London, England at Arriva. This is a great way to save time and avoid a lot of extra and unnecessary frustration. All rights reserved. Busbud provides you with Arriva phone number so you can easily reach out to them. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. Users who replace their existing A-card with the Arriva loyalty card will . The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Registered No: 347103, Arriva plc You can access the Arriva Live Chat service by visiting the company's Contact Uspage. I have written to arriva to complain about the awful service we experienced. Datum geplaatst. You are already subscribed to this newsletter. Find your contact For corporate enquiries, we can be contacted via the details below. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. You will receive your e-ticket by email when booking on Busbud. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. Ind. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. For services outside London Arriva Customer Services, FREEPOST ANG 7624, Luton, Bedfordshire, LU4 8BR. Seats recline a lot which is great for sleeping. The data provided will be kept for the time necessary to comply with legal requirements and to determine the possible responsibilities that may arise from said purpose and from the processing of the data. Our Customer Service line is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Im shocked that this behaviour is allowed. Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. Anyway, I ****** and learn so many complaints on here. If you've recently had a problem during one of your Arriva trips, contacting Arriva customer serviceis an important step towards getting the help or compensation you need. Salaries; 4. Arriva help - frequently asked questions about Arriva. Book cheap Arriva bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. Get weekly updates, new jobs, and reviews. Help us to personalise your experience on Arriva Bus by setting your default location. We paid as we were really upset and then he told us to get on another bus as we were causing trouble even though it was the last bus. Helensvale Queensland 4212, The Atrium, 1 Harefield Road, However, if you'd rather complain directly, you can use the above address to contact Arriva Bus. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. Horrible staff; not friendly, dont speek English and a bit arrogant. Vacatures zoeken. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 I paid $600 per cabin on credit card. Arriva Main Customer Service Number. We paid in silence and got on the bus and he shouted welcome to croatia really rudely. I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus.
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