We weren't expecting an upgrade but it would have been nice and the hotel didn't see busy at all to be honest. Our problem was just . The rooms are nice sized with furnishings that are a bit dated. I got to be woken by the prior guest's alarm set at 5:30 a.m. The customer service here is exceptional!!! But there are ways to get, Youve finally decided to visit New York City, so where are you going to stay? I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. Beautiful and clean. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. The Viceroy Santa Monica has partnered with designer Marchesa to offer a $500,000 destination wedding package that includes a Marchesa bridal gown, a 12-setting Lenox china set, and 60 rooms for three nights. 160 Central Park South, New York, New York, USA, 10019, Per room - 1 pet 25 pounds max with USD 150 fee and signed waiver at check-in. Lock in the lowest price from these sites. Saturdays at 7am - Learn about the history, culture and architecture of Central Park as the guides from City Running Tours lead Essex House guests through an invigorating run. I don't know if the clerk just decided on her own that I'd rather have a room then as opposed to waiting for the Central. Ask 4425Travel about JW Marriott Essex House New York, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, voco Times Square South New York, An IHG Hotel, Courtyard New York Manhattan / Times Square. Your . The Essex House is located just across the street from, and on the southern edge of, New York's magnificent Central Park. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. Spanish, French, Arabic, Portuguese, German, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-247-0300, Entrance to On-Site Business Center is Accessible, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Guests in mobility-accessible rooms may inquire about lowering the bed height, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 34.94 kg per room night, Water Footprint: 716.52 liters per room night, Unlock your stay with the Marriott Bonvoy App. American grill specializing in seafood hosting live music nightly. Stay near iconic Central Park at the JW Marriott Essex House New York. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. I cant begin to describe the horrible nature of our recent stay at this hotel. The breakfast that was included was just ok. Id recommend eating at one of the many restaurants in the neighborhood. Location. A place where pursuing your passions is not only welcomed, it's actively encouraged. JW Marriott Essex House has been classified as a New York Historical Hotel since 1931. Thank you for your wonderful comments, we look forward to your return visit. The front desk clerk said that our room as available- great!- and we could go straight up. SOUTHGATE Bar & Restaurant tempts guests with enriching views of Central Park South, delicious American dishes and locally sourced ingredients for a casual lunch or dinner in NYC. No surprise that that never happened. Bathrooms are clean and come stocked with Aromatherapy Associates toiletries, but the design style varies between rooms. With Central Park as the hotel's front lawn, guests have access to the breathtaking grounds and are encouraged to explore through an exclusive Essex House curated tour. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. I had a one night stay here Dec. 17-18, peak Christmas time in NYC. Lobby and common areas are very nice. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Big mistake. For a five star hotel that charges on average $650/night this was by far the worst experience I have ever had, bar none. The only other time I had that experience was at Ritz Carlton Cancun. Bathroom small but functional. Porter House New York captures the spirit of American generosity big juicy steaks, warm generous welcomes, the best products, filling a wide-open space with light, luxury and comfort. You can enjoy a drink at the bar/lounge. Check-in was quick and pleasant. Ideally located facing Central Park, minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. I truly apologize that you were not contacted by our team. Looking forward to staying at this hotel againVery SOON! The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. Claim your listing for free to respond to reviews, update your profile and much more. The coffee was self service with a multi-functional machine to dispense espresso, cappuccino, etc. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Insider Tip The concierge has personally curated a unique tour of Central Park. Reserve a connector room or suite and expand the living space for your family, friends and groups. She reminded me of Jasmine. I reminded her that my free night certificate would expire on 1/1/23 and that they needed to redeem it from my account prior to then. The restaurant was open limited hours with limited food. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". Two hours go by and it's now 4:50 and still no email from Madelyn with my confirmation. The real fun with this hotel started after I checked out. JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. Health club is inadequate. For a special occasion, indulge in our rooms with terraces overlooking Central Park. Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. The city is full of hotels some towering high on iconic roads and others tucked away on busy pedestrian streets or in sleepy boroughs. A luxury environment where there are always opportunities for professional growth and recognition. She then called me back approxiately 20 minutes later to tell me my entire booking was on points. Finally our third room was acceptable but we had other problems. East West Coast Girl C. said: Although the attention to detail is terrific i.e. Park View room indicated in my app, or what, but that was certainly disappointing. In the Southgate bar we saw former sluggerReggie JacksonandMike Shanahan, former coach of the NFL's Denver Broncos. JW Marriott Essex House New York Features, 160 Central Park South, New York City, NY 10019, We had an incredible one-night stay in Essex House for New Years Eve. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. Unlock your stay with the Marriott Bonvoy App, 6:30 AM-11:00 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM, 6:30 AM-11:30 AM, 12:00 PM-3:00 PM, 5:00 PM-10:30 PM. Own or manage this property? Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. The bedroom in my opinion was the best part of the suite. She assured me she would get it straight and email me confirmation of my refund. Taxes and fees that are shown are estimates only. The expected nightly rate for JW Marriott Essex House New York is around $561; a price that is 51% cheaper than the city average. This was a Christmas present for us to celebrate a Wedding anniversary. We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. There are similar hotels available. There was no staff for the front desk, with one person and 30 people trying to check in. Do not stay here! The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. It was roomy with plenty of natural light filtering in from the windows. That the JW Marriott Essex House is so family-oriented will be underscored this coming May, when the hotel debuts a new Family by JW Package featuring a wealth of goodies for kids. one day well be back to this stunning hotel! This is the version of our website addressed to speakers of English in the United States. Our guests praise the helpful staff in our reviews. We will definitely be back! The temperature would not go above 63. fraserc907, Thank you for taking the time to let us know about your experience while staying with us. Tourists also flock here during Thanksgiving, as several rooms have fantastic views of the Macys Thanksgiving Day Parade. JW Marriott Essex House New York offers a collection of luxury hotel suites with exquisite Art Deco design, unique furniture and terraces of views of Central Park and Manhattan. At this point I have no idea if they will even redeem my free night certificate before it expires--that's their problem, not mine. Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center. Finally our third room was acceptable but we had other problems. Pre pandemic we traveled extensively. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. JW Marriott Essex House New York 160 Central Park South, New York, New York, USA, 10019 Tel: +1 212-247-0300 LaGuardia Airport Distance from Property: 10.3 Miles Phone Number: +1 718-533-3400 Visit Website Alternate Airport Transportation Go Airline NYC John F Kennedy International Airport Requested a higher floor with a view months ago and we got a 3rd floor room with a view of a rooftop. Executive lounge was the most bare I have ever seen at a Marriott. I finally received a call from Madelyn in the GM's office who told me a refund was being issued to my card that day and it would show up in 5-7 business days. I have shared your experience with our team. Needless to say, our drive to Newark airport was filled with anxiety due to their lack of competency. No in/out privileges. Sample locally sourced ingredients for breakfast, brunch, lunch or dinner. Guests can relax and enjoy a variety of beauty and spa . Contact accommodation for availability. https://www.marriott.co.uk/hotels/maps/travel/nycex-jw-marriott-essex-house-new-york/?directPageRequest=true. Please feel free to contact me to discuss in more detail laura.burton@marriott.com Thank you. I would say my expectations are high. Dinner. Does JW Marriott Essex House New York offer any business services? The hotel also offers Internet TV equipped with high-speed access to Netflix, HuluPlus, YouTube and Pandora. At this point, Marriott and Essex House have no excuse for this whatsoever other than sheer incompetence or willingness to defraud their customers. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. Stay way. The classic New York luxury of the JW Marriott Essex House evokes a more glamorous time, when men wore hats and women wore gloves. More options nearby Dining services Local restaurant dinner delivery Room service Sundry/Convenience store Breakfast Full American breakfast, fee from 47.00 USD Steakhouse, 0.3 KM Quality Meats Open for lunch and dinner Dress code: Formal Phone: +1 212-371-7777 From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Wi-Fi is only free in the lobby and other public areas. The Essex House is a business-friendly hotel that offers a wide array of convenient perks for those traveling for work. Travelers looking for a truly standout property should consider the Mandarin Oriental, New York, which is nearby and has well-sized rooms with impressive bathrooms. If you're a regular Marriott property during the pandemic and charging $125/nt, then I really don't expect anything more than a clean room. We are open with full services now, I apologize for this experience. Hopefully the F and B will be back in service soon I cant wait to be back here again and again, my home away from home. We could see the park - but our room was on the side of the building so it was more of a partial view. The Marriott Corp does a great job of keeping their customers loyal!!! Review tags are currently only available for English language reviews. What has ensued since then is absolutely absurd. What?!! Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable. 160 Central Park S, New York, NY, 10019, United States The hotel architecture and art deco decor preserves the building's rich history with curated art, delicate flourishes, geometric carpet patterns, silver leaf wall coverings, crystal lamps and chandeliers found throughout the hotel which all reflect the glamour of the fashionable art deco era. The restaurant is modern and truly one of the finest on this end of Central Park. Furthermore condo owners are offered benefits at all JW Brand Hotels and Resorts worldwide as an exclusive offer from Marriott, the building's . I had booked my reservation using a Marriott free night certificate of 85k points that was set to expire on 1/1/23, plus an additional 15k points to hit the 100k point room rate. New York City, New York 10019. I have been platinum with Marriott for about 10 years now & travel a lot both for work and leisure. We went down to the restaurant and chose to have the buffet - well, the worst buffet I have ever seen. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. Spend your money elsewhere when staying in NYC. Our recently reimagined hotel rooms and family suites boast Art Deco designs, smart technology, connecting rooms and luxury amenities such as plush bedding, marble bathrooms and views of NYC. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We went inside to check in and waited about 30 minutes total for a valet to take our keys. JW MARRIOTT ESSEX HOUSE NEW YORK 160 Central Park South, New York, New York 10019 1 212-247-0300 Experience New York City Facing Central Park and minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and midtown NYC, our luxury Manhattan hotel caters to leisure and business travelers alike. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. Providing the highest level of hospitality is our number one priority and Isincerely apologize for failing to meet your expectations. I cant begin to describe the horrible nature of our recent stay at this hotel. This chic 5-star Jw Marriott Essex House New York New York City is set 1.3 miles away from Empire State Building. $105 for SUV's for 24 hours. Spacious family connector rooms benefit from expanded living areas, and suites with terraces overlooking Central Park are available, as are pet-friendly accommodations. My friend was one of the top 10 heroes being honored. JW Marriott Essex House New York 2,373 reviews #307 of 524 hotels in New York City Review Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! [2] I am so sorry to hear about this experience, please feel free to contact me so we can discuss in more detail. And on the third floor, celebrity political pollsterMark Pennwas waiting by the elevator during our visit. When I travel to NY, occasionally the pricing at the Essex House is within company policy. Crowne Plaza Times Square Manhattan, an IHG Hotel. 160 Central Park South. With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. JW Marriott's New Spa Concept Says You Can, Hotels with Views of the Macy's Thanksgiving Day Parade in New York City. Inside our recently redesigned hotel in Manhattan, every room and suite boasts Art Deco design elements, plush bedding, and marble bathrooms. Starts and ends in the lobby. The location is fantastic but the rooms are small and the lounge is closed on the weekends. If you buy something through our links, Oyster may earn an affiliate commission. I expected location and the building itself to be wonderful. Staff was superb, as was the stay. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. For a NYC hotel, the rooms are substantial in size! JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. That will make for some happy wedding, 160 Central Park South, New York City, New York 10019, United States, http://www.marriott.com/hotels/travel/nycex-jw-marriott-essex-house-new-york/. ft. I cant begin to describe the horrible nature of our recent stay at this hotel. Nothing I can do. Use Spot Hero app to park at countless nearby lots for a fraction of williamsR4048FB, Thank you for taking the time to let us know about your experience while staying with us. Top room amenities include air conditioning, a flat screen TV, and a desk. Speaking of the menu, the food was absolutely delicious. We went to the front desk they gave us another room. We stayed at this hotel in January and had a great stay. Major attractions such as Times Square, Rockefeller Center, St Patricks Cathedral, and the MoMA can all be found within a 15-minute walk of the Essex House. JMM's Essex House is a "tired" looking property, and for this brand to not have any restaurant or room service is unacceptable in my scoring. No room service. Also a lie, and I have the confirmation email to prove it. We were the first guests, Marina B. said: HIGHLY RECOMMENDED! The buffet was terrible with sub-par quality offerings yet pricey. We were led to believe this was a luxury hotel?! Are there any historical sites close to JW Marriott Essex House New York? The menu offers a variety of specialty crafted tastes and flavors derived from locally sourced ingredients. It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. Conveniently located restaurants include La Grande Boucherie, Loi Estiatorio, and Patsy's Italian Restaurant. Staff was great, especially Gary who check us in. Real old-world charm and ambiance. We decided just to ignore it and proceed about our stay anyways. Many travelers are interested in one particular factor the neighborhood. HotelsCombined considers JW Marriott Essex House New York to be a good deal if you're looking to stay at a 5 stars hotel in New York. By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. laura burton, Guest Services / Front Office at JW Marriott Essex House New York, responded to this review. 330 sq feet . Rough experience. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. Pre pandemic we traveled extensively. The Staff was extremely professional, cordial and accommodating. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. Used award points for some. Midtown West, New York City, New York, United States, 8 Hotels With Views of the Macy's Thanksgiving Day Parade in New York City, Leaf peepers delight: Where to Stay to See Fall Colors, Best Hotels for People Watching in New York, Best Hotels for Celebrity Sightings in New York City, Trump International Hotel and Tower New York, The 10 Best Places in NYC to Watch the Macy's Thanksgiving Day Parade This Year, 8 Important Things to Know Before Booking an NYC Hotel, The 7 Most Beautiful Places to Ring in Spring in 2016, NYC Marathon 2015: Hotels Along the Route, Macy's Thanksgiving Day Parade: Nine Hotels on the Route, Can You Relax in Just 15 Minutes? What are some of the property amenities at JW Marriott Essex House New York? Retail is sparse on these park blocks, so there's very little indigenous street life; virtually everyone you'll see there will have a camera hanging around their neck. Enjoy amenities including a fitness center, PRIMP Spa and our signature on-site restaurant, SOUTHGATE Bar & Restaurant. Ask the Community Ask a question Q: OMGWhat a great hotel! Hotels near JW Marriott Essex House New York, New York City on Tripadvisor: Find 23,296 traveller reviews, 62,989 candid photos, and prices for 1,277 hotels near JW Marriott Essex House New York in New York City, NY. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. She is such fun! Traditional Neighborhood Italian with homemade pastas and flatbread pizzas. They followed Covid protocol seriously, thats for the safety of everyone They offered free coffee and drinks , fresh fruits and energy bars , yogurt and all . There was a covid breakfast at no additional charge. Being across the street from Central Park is great, but this hotel staff truly made this visit memorable for my son. Do not park at the hotel. The location is just amazing - right across the street from the park. Southgate Bar & Restaurant has direct street access and floor-to-ceiling windows overlooking Central Park, which make it popular not only among guests but among visitors and locals alike. I wont even mention all the details about the valet that did not deliver our car for 45 minutes past the requested time and we requested it the night before. For a NYC hotel, the rooms are substantial in size! Show More Select Room 4.3 / 5 It's a great option near the Javits Center or Madison Square Garden;, A modern boutique hotel with mid-century inflections, the 208-room Quin has all the amenities and attributes for a luxury Midtown Manhattan stay. Feb 15, 2023 fraserc907. There, you're likely to see a mix of business travelers and vacationing families. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. This room was like an icebox box - literally. Bedroom, JW Marriott Essex House - NYC. & Please feel free to reach out to me directly as well. JW Marriott Essex House New York sits in the heart of Manhattan and is only steps away from Central Park, Carnegie Hall, Museum Mile, world-class 5th Avenue shopping, Theater Row, and more. JW Marriott Essex House New York 160 Central Park S, New York, NY 4.3 Excellent 1000 reviews Verified reviews 5 - Excellent 540 4 - Good 288 3 - Okay 112 2 - Poor 43 1 - Terrible 17 4.4/5 Cleanliness 4.4/5 Staff & service 4.4/5 Amenities 4.2/5 Property conditions & facilities 4.2/5 Eco-friendliness Write a review 5/5 Excellent Carmen We mentioned both before we arrived. I finally received that from them. It features spa services, a 24-hour fitness center and rooms with custom designed furniture. She handed us a sheet of paper that had the name and address of the church but not the mass times. Treat yourself to SOUTHGATE Bar and Restaurant for on-site dining and mouthwatering American cuisine. Which room amenities are available at JW Marriott Essex House New York? The restaurant was open limited hours with limited food. SOUTHGATE Bar & Restaurant tempts guests with impressive views near Central Park South and delicious American dishes. Is parking available at JW Marriott Essex House New York? In hospitality,JW Marriott Team, This is the version of our website addressed to speakers of English in the United States.
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